At Zodiakk.in, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our self-publishing services. By using our website, you consent to the collection and use of your data in accordance with this policy.
Information We Collect
We collect both personal and non-personal information to provide a seamless self-publishing experience.
- Personal Information: Includes your name, email address, phone number, billing details, and any data provided during registration or service inquiries.
- Manuscript & Project Data: Any files, book manuscripts, cover designs, and publishing preferences you share with us.
- Non-Personal Information: Includes your IP address, browser type, and usage data, which helps us enhance our website’s functionality.
How We Use Your Information
Your information is used solely to facilitate our services, including:
- Assisting with book formatting, cover design, and publishing.
- Processing payments and fulfilling service requests.
- Providing customer support and responding to inquiries.
- Sending updates, promotional offers, and newsletters (you can opt out at any time).
- Analyzing user behavior to improve our platform and services.
Data Retention
We retain your personal information only as long as necessary to provide our services. If you request account deletion, we will securely erase your data, except where required for legal or regulatory compliance.
Data Security
We implement industry-standard security measures, including encryption and firewalls, to protect your data from unauthorized access. While we take strong precautions, no system is completely secure. In the event of a data breach, we will notify affected users and relevant authorities as required by law.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website usage. You can disable cookies through your browser settings, but some features may not function properly as a result.
Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Restrict or object to data processing.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise your rights, please contact us at support@zodiakk.in.
Children’s Privacy
Our services are not intended for individuals under the age of 13. If we discover that we have inadvertently collected such data, we will take immediate action to delete it.
Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy practices and encourage you to review their policies before sharing any information.
Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our services or legal requirements. Any modifications will be posted on this page with an updated effective date.
Contact Us
For any questions or concerns regarding this policy, please contact us at support@zodiakk.in or via the contact form on our website.