At Zodiakk.in, we specialize in digital services and downloadable products. As such, we do not ship any physical items. All files and digital deliverables are provided electronically via email, user dashboard, or download link.
Digital Delivery
Upon successful purchase, your digital files/services will be delivered as follows:
- Instant downloads will be accessible immediately from your account dashboard (where applicable).
- Custom services such as book design, formatting, or consultation are delivered within the project timeline communicated at the time of order.
- Delivery notifications will be sent to your registered email address.
No Physical Shipping
We do not ship physical goods. Therefore, the following do not apply to our business:
- Shipping charges
- Courier or postal delivery
- International shipping fees
- Physical tracking numbers
Delivery Time
Delivery timelines depend on the type of product:
- Instant digital files: Available immediately after successful payment.
- Custom services: Delivered within the agreed project schedule.
If you do not receive your files within the expected time, please contact us.
Order Confirmation & Access
After purchase, you will receive:
- Order confirmation email
- Access to purchased files/services via account dashboard (where applicable)
- Direct email delivery for custom orders
Incorrect Email or Access Issues
If you entered an incorrect email or face issues accessing your files, please reach out to us immediately. We will correct your details and resend access.
Refund & Cancellation
Since our items are digital and accessible immediately, refunds are subject to our refund policy. Please refer to the Terms & Conditions page.
Contact Us
If you have any questions regarding digital delivery or need help accessing your files, contact us at support@zodiakk.in or via our website contact form.